BTI Subsidiary Selected as 2009 IBM Lotus Best Philanthropy Award Finalist
ORLANDO, FL. — BTI subsidiary, ITM Associates, Inc., was selected as the finalist for the 2009 IBM Lotus Best Philanthropy Award for the outstanding business process automation solution it implemented for Experience Works (EW).
EW is a national non-profit with offices in 38 states and Puerto Rico helping seniors with employment and job training. Each year, EW serves over 125,000 seniors. ITM's inFusion eForms™ helps EW streamline its laborious and error-prone paper application process that usually takes two weeks to complete. The inefficient paper forms are now transformed into XML-based Lotus Forms complete with data pre-population and role-based multi-step routing. The new system seamlessly integrates with the LDAP and EW's Lawson back-end.
According to EW's Susan Lattanzi, "Forms automation will give EW the return on investment by reducing the enormous mailing cost and the manual, redundant work. The workflow based on our business rules allows employees to perform better, so they can focus on the participants' needs rather than paperwork." And at the end, Lattazi continues, "It reinforces our effort to continually improve EW's organizational productivity."
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BTI Built EPA WebForms System Reaches Milestone
ROCKVILLE, MD. — The U.S. Environmental Protection Agency's WebForms system reached new milestones this year as the user population broke 12,000 and the number of total documents in the system topped 1 million. WebForms, a system built by BTI subsidiary ITM Associates, Inc., provides electronic forms capabilities including easy to use automated workflow for review and approval of forms commonly used by the agency in its daily activities.
By using WebForms in place of traditional paper-based forms and manual routing, EPA accelerated forms processing and saved costs associated with a reduction in the use and control of paper forms as well as eliminating the use of overnight services to ship paper documents. The most frequently used forms among the 70+ forms available in WebForms include Requests for Leave, Purchase Requisitions, Travel Authorizations, and Personnel Actions.
In addition to using BTI services to build and support WebForms, the platform is based upon BTI's proprietary software product, inFusion eForms™. By utilizing inFusion, the government was able to rapidly build and deploy automated forms and workflow as well as transition users to an easy to use system that required virtually no training for end-users. WebForms went live in October 2007 with a few hundred users.
Today, WebForms supports over 12,000 EPA employees and is expected to grow to 15,000 within the next year. The stability and maturity of WebForms, based upon BTI's inFusion product, also means that a single BTI employee provides all hotline support to the entire user population.
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